Shipping policy

Shipping Policy

At IRONJACK, we aim to get your order to you as quickly and efficiently as possible. Below is everything you need to know about how we ship.

Fulfilment

All products are made to order and fulfilled through our print-on-demand partner, Printful. This allows us to deliver high-quality items, printed especially for you.

Shipping Times

• UK Orders: Typically delivered within 5–10 business days from the date of order.

• International Orders: While we currently focus on UK orders, international shipping may become available in the future.

Please note: Shipping times include production + delivery. During peak periods or unexpected delays, it may take slightly longer.

Shipping Costs

Shipping costs are calculated at checkout and vary depending on product type, quantity, and destination.

Tracking

You will receive a tracking number via email once your order has been fulfilled and shipped. Please allow some time for the tracking link to become active.

Delivery Issues

IRONJACK is not responsible for delays caused by courier services, customs, or incorrect address information provided during checkout. If your order is significantly delayed or lost, please contact us at ironjackuk@gmail.com and we’ll assist however we can.

Returns

For information about faulty or unwanted items, see our Returns Policy.